Friday, July 25, 2008

Mobile banking boosts Maldives


The small Indian Ocean nation of the Maldives has begun setting up a pioneering system which it hopes will make it one of the first countries whose citizens bank primarily using mobile phones. (courtesy of BBC News Asia)

All the country's banks have been brought together under a single system to allow the islands' residents to pay money in and out swiftly without the need to travel to the nearest branch - which could be many miles away.

The Maldives received a US$7.7m loan from the World Bank in April, allowing it to begin establishing m-banking. It was seen as an ideal place to start up, with a relatively high GDP and lots of people with mobile phones.

"People are quite supportive, because the project is targeted at the rural islands, and especially the people who don't have any banking," Maldivian journalist Zahina Rashee told BBC World Service's Culture Shock programme.

"For example, in the 2004 tsunami, a lot of people lost all their life savings because they had them in a pillow or a tin can at home."

Queries

Because the Maldives are a widely-dispersed group of small islands strewn across the Indian ocean - some 250 of which are inhabited - it is not always easy to find a local branch.

As the mobile network on the islands does not support text messaging, the system works through phone calls - which has the additional benefit of being accessible to illiterate workers.

However, there have been some questions raised about the government's role in the project.

The government owns over half of the largest telecom company on the islands, Dhiraagu, which is the dominant of the two mobile networks and the sole landline network.

Because it would therefore receive revenue from any banking transactions made using its network, critics have asked whether the scheme is little more than a money-making fix.

Meanwhile others have queried whether mobile banking should be a priority when there are more basic concerns that they feel need addressing.

"What strikes me as funny about this scheme is that on the rural islands there aren't really any health or education facilities, and we're taking this huge loan to provide mobile banking," Ms Rashee said.

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